Terms of Service
Effective Date: 3/15/25
These Terms of Service ("Terms") govern your use of CommerceCamel's ("we," "us," or "our") fulfillment, sourcing, and logistics services (collectively, the "Services"). By accessing our website or using our Services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you must not access our website or use our Services.
1. Services Provided
CommerceCamel offers product sourcing, inventory management, warehousing, order fulfillment, and shipping logistics. Service specifics will be outlined in quotes or agreements customized for your business needs.
2. Registration and Account Security
You must provide accurate and complete information when creating an account or requesting Services. You are responsible for safeguarding your login credentials and agree not to share them with third parties. Notify us immediately of any unauthorized account access.
3. Pricing and Payment
Pricing is provided in a customized quote based on your business needs. Payments must be made promptly upon receipt of invoices. Payment options include PayPal, credit card, or bank wire. PayPal and credit card payments may incur a 3% processing fee.
4. Inventory and Risk of Loss
We will handle your inventory with reasonable care. Risk of loss or damage transfers to us only upon receipt of inventory at our warehouse and remains our responsibility until handed to a shipping carrier for delivery. You must insure shipments to our warehouse.
5. Fulfillment Terms
We fulfill orders based on instructions provided by you, including shipping addresses, methods, and specific requirements. We are not responsible for errors resulting from inaccurate or incomplete order details provided by you.
6. Returns Management
We can handle customer returns upon your request. Returned items will be evaluated for resale potential. Unsellable returned inventory may require your direction for disposal or return to you at your expense.
7. Termination
Either party may terminate the fulfillment agreement with written notice. Upon termination, you must settle all outstanding invoices, and we will arrange return shipment of any remaining inventory at your expense.
8. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our Services. Our total liability shall not exceed the amount paid by you to us in the one (1) months preceding the claim.
9. Indemnification
You agree to indemnify and hold harmless CommerceCamel, its affiliates, officers, directors, employees, and partners from any claims, losses, liabilities, damages, and expenses (including legal fees) arising from your use of our Services, breach of these Terms, or violation of applicable laws.
10. Intellectual Property
All website content, logos, trademarks, and proprietary methods or systems are owned exclusively by CommerceCamel or licensors. You may not copy, distribute, or use our intellectual property without express written permission.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Pennsylvania, United States. You consent to jurisdiction and venue in courts within Pennsylvania for disputes arising under these Terms.
12. Changes to Terms
We reserve the right to modify these Terms at any time. Modifications become effective upon posting on our website. Continued use of our Services following changes constitutes acceptance of the revised Terms.
13. Entire Agreement
These Terms, along with any custom agreements or invoices issued by CommerceCamel constitute the entire agreement between you and us regarding the use of our Services, superseding any prior agreements.
14. Contact Us
For questions regarding these Terms of Service, please contact us at:
hello@commercecamel.com