Privacy Policy
Effective Date: 03/15/25
This Privacy Policy describes how CommerceCamel ("we," "our," or "us") collects, uses, and protects your personal information when you visit our website or utilize our fulfillment services. By using our services or visiting our website, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following information:
Personal Information: Name, email address, phone number, mailing address, payment details, and business information provided during registration or when requesting a quote.
Transaction Information: Details of services requested, purchased, or delivered, including order details and payment history.
Technical Information: IP address, browser type, operating system, pages visited, and other usage data collected via cookies and similar technologies.
2. How We Use Your Information
We use the information collected for the following purposes:
To provide, operate, and maintain our fulfillment and logistics services.
To process and manage transactions, payments, and fulfillment activities.
To communicate with you regarding your account, service updates, offers, and promotional information.
To improve our website, service offerings, customer service, and user experience.
To comply with legal obligations, enforce our policies, or protect our rights and interests.
3. Sharing and Disclosure
We do not sell or rent your personal information. However, we may share your information with:
Trusted third-party service providers, including payment processors, shipping carriers, warehouse operators, and software providers, solely to facilitate our services.
Legal authorities, when required by law or to protect our legal rights.
4. Data Security
We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method is 100% secure; therefore, absolute security cannot be guaranteed.
5. Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Upon request, we will securely delete or anonymize your personal information, unless we are legally obligated to maintain it.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your user experience, analyze site usage, and improve our services. You can manage cookies via your browser settings, but disabling cookies may impact site functionality.
7. Your Rights
Depending on your jurisdiction, you may have rights regarding your personal data, including:
Accessing and obtaining a copy of your data.
Updating or correcting inaccuracies.
Requesting deletion of your data.
Objecting to or restricting the processing of your data.
To exercise these rights, contact us at hello@commercecamel.com.
8. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review the privacy policies of any third-party websites you visit.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal data from a minor, we will promptly delete it.
10. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page, with the effective date updated accordingly. Please review our Privacy Policy periodically.
11. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us:
CommerceCamel
hello@commercecamel.com